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Returns

Information about our Returns Policy

Route Parcel Protection (US optional insurance)

We’ve partnered with Route Protect to help protect your order against loss, damage, or theft while in transit to you. Now every order placed through our online store will have the option to add premium package protection and tracking services from Ro

How do I return items that I am not satisfied with?

We hope you love your purchase! However, we understand sometimes something may not be quite right for you. If you are not satisfied with your purchase and wish to return it, please reach out to our customer service team who will be happy to help.We o

How do I request a free return label for an item I want to return?

To request a free return label for an item you wish to return, please email us with your order number and the reasons for returning the item. We are more than happy to assist you with the return process and pride ourselves on ensuring our products me